Longest Open Tickets
Tickets that are open for longest duration – along with number of days they have been open for.
Put this to use!
Longest tickets may mean work your team is struggling with or neglecting. Are these tickets important? Longest tickets could also show items that you use for recurring activities like meetings. May be they are risks that have not yet been addressed. Work on closing them at priority!
I have to tell you how successful your modules are at our company. Both Planning and Reporting are getting people crazy about project management!
