Add estimates, custom workflow statuses, start dates, live search and much more to tickets. It's a must have!
Tickets is probably the most used aspect of activeCollab. Tickets Plus adds loads of productivity enhancements to Tickets module. We bet you can’t imagine activeCollab without Tickets Plus once you use it!
Benefits:
- Add Estimates and Start dates to tickets
- Track status of the ticket via Workflow Statuses – new, reopened, feedback, acknowledged, assigned, in progress, resolved, closed.
- Create custom workflow statuses that suit your needs.
- Live Search in tickets list view – quickly find the ticket you were looking for
- Color coded workflow status – makes your tickets list not only beautiful, but a lot more useful too
- Quick Update a ticket – change status and assign to a person. Even while making a comment!
- Icons for ticket categories – makes it easier to review them at a glance
- Quickly jump to a ticket by entering its ID
- Enhanced ticket listing view – adds workflow status, one click description of the ticket, due date and more…
- Sort tickets list easily
- Quickly update status of multiple tickets via batch update
- Track changes to a ticket better with full change log
- Jump to ticket edit screen right from tickets listing – save time
- Use estimates, start dates and statuses in template projects – they will all adapt to the new project’s dates
Video: Quick Tour Video: Measure Ticket Progress via Workflow Statuses
Screenshots
Here are some screenshots of Tickets Plus module.
Inline Description of a ticket, Icon for Category
Enhanced Ticket Details Page (click to enlarge)
Sort Tickets Listing
Jump to a ticket by entering its ID
Edit Estimate and Start Date
Mass Edit Tickets in Tickets View - even workflow status
Color codes for workflow status
Tickets Plus Module is Awesome
Everyone just loves Tickets Plus! Once you start using it, you can’t imagine living without them. Ticket Plus module is like a warrior’s sword. You wouldn’t want to get on the field without one! We are 100% confident about their value!
Tickets is probably the most used aspect of activeCollab. Tickets Plus adds loads of productivity enhancements to Tickets module. We bet you can’t imagine activeCollab without Tickets Plus once you use it!
Benefits:
- Add Estimates and Start dates to tickets
- Track status of the ticket via Workflow Statuses – new, reopened, feedback, acknowledged, assigned, in progress, resolved, closed.
- Create custom workflow statuses that suit your needs.
- Live Search in tickets list view – quickly find the ticket you were looking for
- Color coded workflow status – makes your tickets list not only beautiful, but a lot more useful too
- Quick Update a ticket – change status and assign to a person. Even while making a comment!
- Icons for ticket categories – makes it easier to review them at a glance
- Quickly jump to a ticket by entering its ID
- Enhanced ticket listing view – adds workflow status, one click description of the ticket, due date and more…
- Sort tickets list easily
- Quickly update status of multiple tickets via batch update
- Track changes to a ticket better with full change log
- Jump to ticket edit screen right from tickets listing – save time
- Use estimates, start dates and statuses in template projects – they will all adapt to the new project’s dates
Video: Quick Tour Video: Measure Ticket Progress via Workflow Statuses
Screenshots
Here are some screenshots of Tickets Plus module.
Inline Description of a ticket, Icon for Category
Enhanced Ticket Details Page (click to enlarge)
Sort Tickets Listing
Jump to a ticket by entering its ID
Edit Estimate and Start Date
Mass Edit Tickets in Tickets View - even workflow status
Color codes for workflow status
Tickets Plus Module is Awesome
Everyone just loves Tickets Plus! Once you start using it, you can’t imagine living without them. Ticket Plus module is like a warrior’s sword. You wouldn’t want to get on the field without one! We are 100% confident about their value!
| Developer | Apps Magnet |
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| License | Single Site |
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| Impact Area | Getting Things Done, Project Management |
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| Useful For | Individual Users, Project Managers |
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| Current Version | 1.7 |
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| Compatibile With | activeCollab 2 |
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Rating by Henry Weismann on :
This is great. It has a ton of the features I was hoping for and talked about in a few of my AC feature request forum posts I created a while ago.
I love your AC hacks and modules. You consistently create modules and hacks that are must haves for me. It’s like when I think of ways to improve my workflow or project management you guys come out with it shortly after. Your work helps a great deal in offsetting AC’s slow release cycle. Thanks so much.
Rating by Leo on :
Just installed this module, and so far it’s pretty much amazing. Nice work on every part of it, and we’re positive this is going to make our daily lives just a little bit saner. Thanks!
Rating by Meg Stiles on :
Thank you very much for the time taken to create the instructional video. I now understand fully this very useful feature of Tickets Plus.
Rating by Sana on :
Thank you very much for this great job. Really it’s a great module.