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Archive for category: News

Tickets Plus 1.5.1 fixes a few upgrade issues

this entry has 1 Comment/ in activeCollab, News / by Apps Magnet
May 13, 2011

Two Things: Either We Did Too Well, Or We Messed Up

When you release an upgrade and start receiving customer emails in minutes, it could mean two things. Either you messed up and broke things with the latest release, or you did really well and people loved latest enhancements.

It happened with us today and we fell in the “did well and broke some” category. (I always like “and” more than “or” πŸ˜‰

Soon after we released the upgrade, we got reports about some upgrade issues. Upgrades typically require re-installing a module. That can be a hassle for the user and complicated for the module, so we added some auto – upgrade logic this time around. So basically, Tickets Plus / Planning / Reports would automatically detect if some settings are missing, and add them automatically. This is not the most elegant method, but has worked well for us. (we tried it first in the Communications module).

But this time we did missed a few items. So some people saw errors after uploading latest version files. I and Malay quickly fixed these issues, and we have posted Tickets Plus 1.5.1 now.

We recommend you use this version.

Fixes

  • Activity log showed ticket creator name instead of updater name
  • Estimate was not being shown while adding a ticket
  • Fixed a few problems with upgrading
  • Fixed Invalid Param Error

Updated Planning Module to 1.7.1 too

Since we changed a file in Planning Module too, we have bumped the version to 1.7.1. This file is related to updates in the Tickets Plus module, but we recommend you use latest versions of both products.

Please refer to this post for detailed upgrade instructions for both Planning and Tickets Plus modules.

On a side note, I wish this was automated…

I wish we could hit a button and push automatic upgrades to all clients. We do something similar for acGarage customers, and I wish we could give acGarage to all customers… Ideally, it would work like WordPress auto upgrade. Prompting users when new updates are available and automatically downloading and applying it. We have worked with WordPress auto upgrade extensively in Smart Manager for WordPress e-Commerce. And it’s something we have almost ready for acGarage’s next version. Hopefully we will get time to complete it soon and provide it at an affordable price to all customers.

What do you say?

Triple Sundae Treat – Reports, Planning and Tickets Plus Updates

this entry has 0 Comments/ in News / by Apps Magnet
May 13, 2011

It’s been a while you heard from us, so we have a triple sundae treat for you!

 

1. Now get up to the minute reports from activeCollab – Reports Module v1.8

 

2. Better Access Control, Fine Enhancements and Bug Fixes that make Planning Module for activeCollab even more powerful

 

3. Tickets can now truly integrate into your workflow – juicy new Tickets Plus module for activeCollab – custom workflow statuses, timeΒ  tracking from tickets list and more.

 

Enjoy your treat! :-)

 

Customers have reported difficulties upgrading to the latest versions. Please refer to this post for detailed upgrade instructions for both Planning and Tickets Plus modules.

Image credit: quintanaroo

 

Better Access Control, Fine Enhancements and Bug Fixes that make Planning Module for activeCollab even more powerful

this entry has 2 Comments/ in activeCollab, News, Planning / by Apps Magnet
May 13, 2011

Planning Module is our most loved, most recommended, best selling product. 892 clients and getting stronger every day!

Top feature requests for Planning Module are better printing, editable Gantt charts, resource management and task dependencies. Now these are major items and while we are putting forces behind them, I wanted to get one release out that fixes some odd issues and adds subtle, but very useful enhancements.

So we released Planning Module 1.7 today. Here’s list of all changes.

Enhancements:

Friendly and Numeric Hour Formats

  • Limit what sections users can see within Planning module – Outline, Cards or Timeline. Now you can give clients access only to Timeline.
  • Estimates / Actual Hours can now be seen in numeric format within Planning module. Select this from the Settings menu at top right.
  • Force update parent estimates even when their existing estimates are greater than the sum of estimates of children. Select this from the Settings menu at top right.
  • Brought back maroon color highlight on overdue items
  • Rescheduling a Milestone from activeCollab now correctly adjust start dates
  • Adjustment to fonts for better Unicode support

Fixes:

  • Error when saving a plan
  • Expand All does not expand all on reload
  • outline.png image missing from Quick Start page

Finely Crafted Permissions in Planning Module

Getting The Latest Version

You can download the latest version from our members area. If your annual support / upgrades plan has expired, you can renew from within the members area to get access to the latest version.

What Do You Think?

What do you think about the latest version of Planning Module? How have you been using it? What would you like to see in future? Post your comments here. We are listening!

Now get up to the minute reports from activeCollab – Reports Module v1.8

this entry has 0 Comments/ in activeCollab, News, Reports / by Apps Magnet
May 13, 2011

Reports module was our first activeCollab module. It’s been hugely beneficial to 692 organizations that have adopted it so far. It’s a very solid product and helps clients stay on top of their projects.

Up To The Minute Reports

Because it is so useful, people want to use it more and more. So when people realize that Reports module updates its data every day, they sometimes get disappointed. Reports module gathers data for every week in one slot, much like an iteration, and takes a snapshot via the daily scheduled task within activeCollab.

Now there are two reasons to update reports daily:

  1. Taking this snapshot can be resource intensive – especially with very active systems.
  2. A working day is dynamic. A lot changes in projects every day. Some people log their hours at the end of the day. All this can be best captured at the end of the day / start of next day.
  3. And well, only the Burn Down, Hours Chart and Work Summary charts are updated daily. All People / Company reports and Most Active / Longest Open reports are always latest!

But many clients told us that they would like to get up to the minute reports. The latest 1.8 release of Reports module will please them! We have added a “force update on access” option in admin. Turn it on and Reports data will be updated every time someone accesses Reports. This may take a while if you have lot of updates but will get you latest burn down, hour logs and work summaries.

Update Reporting Data On Every Access

Changelog for version 1.8

Here’s a list of all changes in this version.

Enhancements:

  • All Dates in Smart Date Selector

    Added “All Dates” to the smart date selector.

  • Added an option to force update reporting data every time someone access reports.
  • Better localization support.
  • Added support for Confidential Items module. Confidential Items won’t be shown in Reports – except for their inclusion in summarized totals.

Bug Fixes:

  • Trashed milestones and time records were included in some calculations.

Now there is something else that deserves some mention here.

Feature Requests We Did Not Include

We got a few feature requests that we did not include. Here are those requests and why we have not included them.

Skipping Items Under Unknown Milestone

The argument was that it is items under milestones that contribute to project’s current plan. The project as it stands today is defined with milestones. So completing these items, and tracking their burn down is most important. Client also suggested keeping this as a per project option.

We did not do this because we believer items without a milestone are equally important for a project. We are interested in completing the whole project, not just a few milestones. Most projects slack in the last 10%. Items lingering without a milestone slow the project down. They are the items nobody wants to do. They are the items that are merely “wishes” and not “requirements”. They are the items that need to be dealt with – processed, deleted or deferred.

Unless they are visible, they will not be dealt with. So we decided to keep them around.

Not including Pages / Discussions in Burn Down

Client mentioned that Reports module includes Pages / Discussions in the burn down chart and that should not be the case. Pages or Discussions can’t be completed, so they should not be included in Burn Down.

And that’s right. Pages or Discussions can’t be completed (OK, Pages can be archived and Discussions can be Locked). And the Burn Down should only include anything that’s completable.

Fact is Reports module already works like that. Burn Down will only include items that can be completed. So it does not include Pages / Discussions. But it does include Tasks attached with Pages. Because they are work items too. activeCollab too works in the same way.

Hiding the Hour Chart if not using Time Tracking Module

One client mentioned that they don’t use time tracking, hence would like to remove the Hours Chart from Reports module.

This is a good reason actually. We believe in reducing clutter and if one is not using time tracking or estimates, removing the Hours Chart makes sense.

But hours are used in a lot of places. Certainly on the project reports, but also on the people reports, in people’s activity scores, and also in company reports. Removing hours chart wouldn’t be sufficient. We will have to remove everything that is depended on time records. This is a big change, so we have deferred it. If there is enough demand for it, we will build it! :-)

Showing Project Specific Categories in Work Summary

Many clients have asked to show project specific categories in Work Summary chart.

This is useful, but easier said than done. Work Summary chart shows a trend of open / completed items in different categories over a period of time. Project categories can change any time. So we need a consistent reference point to show the trend. Which is why we use Master Categories to plot the Work Summary chart. Everything that does not fall under any Master Categories, goes to Others.

Removing “Other” Category from Work Summary

Similarly, a client said they don’t use the “Others” category so it should be removed.

Unfortunately, it can’t be removed since it’s the “catchall” category.

Getting The Latest Version

You can download the latest version from our members area. If your annual support / upgrades plan has expired, you can renew from within the members area to get access to the latest version.

What Do You Think?

What do you think about the latest version of Reports Module? How have you been using it? What would you like to see in future? Post your comments here. We are listening!

Confidential Items Module 1.3 – shows in recent activities, assignments, time reports, attachments and more…

this entry has 0 Comments/ in Modules, News / by Apps Magnet
April 24, 2011

Confidential Items module for activeCollab v1.3 is now available.

This is a compatibility update. Confidential Items now show up correctly in File Attachments, Recent Activity, Assignments and Time Reports. We also fixed an issue with file uploads.

Our customers have been asking for these features for a while. We were waiting to see if activeCollab 3.0 was coming soon. Because then we could update according to the new structure. But since activeCollab 3.0 is taking longer than anticipated, we thought of pushing an update that provides these often requested features.

And if you haven’t yet read the post about creating confidential global documents, you can read it here.

We recommend you upgrade and look forward to hear your feedback!

As usual, customers can download the latest release from our members area.

Time Reports Plus 1.3 – more awesome, more powerful, more useful than ever…

this entry has 5 Comments/ in Modules, News / by Apps Magnet
April 24, 2011

We just released an update to Time Reports Plus. It packs even more power and I believe everyone should take advantage of it :-)

Enhancements in 1.3:

  • Added run time filtering for client companies
  • Export to CSV and Create Invoice work across the board now
  • Export to HTML option added
  • Adjust time records to % option added. This is very flexible.
  • Summarize by Milestone, Ticket / Page / Checklist, Task
  • Summarize by Category of Ticket / Page / Checklist
  • Revamped core logic
  • The module is localization enabled now

All customers can download the latest version from our member’s area.

Another awesome module for activeCollab from Apps Magnet

this entry has 8 Comments/ in activeCollab, News / by Apps Magnet
March 19, 2011

We are happy to announce the public availability of our next product: Communications module for activeCollab. We released the module to our customers last month, as a part of our anniversary celebrations. The module is now in version 1.2 and available to all new customers.

What does Communications module do?

Communications Module is your Swiss army knife for team communication. You can use it as a formal announcement system or as an impromptu, informal communication channel. Use Communications module to get your team together. Use it for instant live chats, posting news updates and announcements, brainstorming with your team from around the world and microblog about your project.

We promise you and your team will love it!

So how was the response to the internal launch?

Crazy to say the least. We had 60 people buy it in less than an hour. As of now, we already have 113 customers and have received amazing feedback. You will find some of what our customers said on the product information page. The first version was awesome already, and v1.2 is super awesome!

What does version 1.2 add?

We are glad we covered most of the things people asked for!

This is a major upgrade, it adds many new features, improves speed and stability. Here’s a list of enhancements.

  • Project specific communications – now limit participants by project, see
    a project’s communications from a tab within the project
  • 3 options for Dashboard display – horizontal carousel, sidebar carousel and
    sidebar list
  • Add files to communications – inline preview for images too
  • “Notify via email” option while adding communications
  • Sound notifications for new replies
  • New permission added to allow users to post a communication on the dashboard
  • Quick Info Sidebar on communication page can now slide out to give more room
  • Added localization / translation support
  • Dozens of other minor enhancements and fixes

Next actions

Watch a video introduction, learn more and buy the module

Questions? Comments?

Post a comment here and we will respond ASAP!

Communications Module for activeCollab – Preview Screenshots

this entry has 26 Comments/ in activeCollab, News / by Apps Magnet
February 23, 2011