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Tag Archive for: Error

Reports module requires MySQL 5+

this entry has 0 Comments/ in Reports / by Apps Magnet
March 5, 2009

If you get this error while installing Reports module, you are running an old version of MySQL (earlier than MySQL 5). Reports module requires at least MySQL 5 since it uses views on activeCollab tables to pull ticket categories and activity levels.

Error
Error (DBQueryError)
Query failed with message 'You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1'
Error params:
File: NULL
Line: NULL
Sql: DROP VIEW IF EXISTS `acx_view_ticket_categories`
Error number: 1064
Error message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1
Backtrace:


#0 Error->__construct(Query failed with message 'You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1', 1) called at [/yourserver.com/activecollab/angie/classes/errors/DBQueryError.class.php:57]

Solution
Upgrade to MySQL 5+.

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