We released Tickets Plus 1.5.7 yesterday. If you had a problem with tickets not being created with incoming mail or estimate values, this release will fix it.

Here’s the change log from 1.5.6 and 1.5.7:

• Creating tickets from incoming mail was broken. Fixed.
• Estimate value did not consider minutes. Fixed.
• Assignees were removed if status changed from mass-update
• Default status not set when creating a ticket from Planning module
• Setting assignee to –None– using mass update did not work correctly

As usual, you can download the latest release from our members area.

We are glad to announce updates to five products.

• acHack – Gravatar (v1.3.2)
• acHack – Incremental Backup (v2.2)
• Hide People module (v1.1)
• Tickets Plus module (v1.5.5)
• Time Reports Plus module (v1.3.3)

You can download these updates from our members area as usual!

Here’s a summary of updates in these versions.

acHack – Gravatar (v1.3.2)

• activeCollab v2.3.5 compatibility version.

acHack – Incremental Backup (v2.2)

• Takes database backup of only activeCollab tables.
• Fixed: (Backup returned these errors: Array) email notification issue.

Hide People module (v1.1)

• Removes “Who Is Online” and “People On This Project” blocks from dashboards.

Tickets Plus module (v1.5.5)

• Fixed: Send email notification twice on ticket completion
• Fixed: Attachments are not visible for tickets created using Public Submit
• Fixed: UI fix for filter drop downs in Tickets list

Time Reports Plus module (v1.3.3)

• Fixed: Time records not grouped correctly by billing status (Billable, Non Billable, Billed etc.)
• Fixed: Increased memory limits while generating time reports

Enjoy!

We just released Tickets Plus 1.5.4. This is a small bug fix release.

Fixes:

• “Call-time pass-by-reference has been deprecated” in PHP 5.3. Fixed. Thanks to Philip for reporting this issue.
• Display pagination header twice in aC 2.3.4. Fixed. Thanks to Jutin, csBox for reporting this issue.

You can download the latest version from our members area as usual.

Wanted to let everyone know that all our products are now compatible with activeCollab 2.3.4.

We updated four products for compatibility, the others will work without a change.

Products we’ve updated:

• Planning Module (version 1.7.3)
• Tickets Plus Module (version 1.5.3 – this also adds useful new features)
• Confidential Items Module (version 1.3.2)
• acHack – Gravatar (version 1.3.1)

All other products are already compatible with activeCollab 2.3.4

Customers can download these updates from our members area.

Release Notes

Planning Module v1.7.3

• activeCollab v2.3.4 compatibility version
• Items created by people who can’t see private objects will be normal now

Tickets Plus Module v1.5.3

Enhancements:

• activeCollab v2.3.4 compatibility added
• Can now filter tickets based on user – creator, assignee, responsible. (thanks to Dale Daguro of mercola.com for sponsoring initial work on this)
• Quickly update status and responsible person while adding a comment
• Now you can set the default sorting option for tickets list (thanks for your suggestion Damien)

Fixes:

• Status update notification email no longer goes to user who’s making the change
• Even if workflow status was not changed during an edit operation, it was showing in Recent Activities. Fixed.

Confidential Items Module v1.3.2

• activeCollab v2.3.4 compatibility version

acHack – Gravatar v1.3.1

• activeCollab v2.3.4 compatibility version

Enjoy!

Today, we released minor updates to Planning, Reports and Time Reports Plus modules.

Here’s what has changed:

Planning Module

Fixed the unrecognized tag item_priority issue in printing the plan.

Reports Module

Will install even if Tickets Master Categories don’t exist.

Time Reports Plus Module

• Fixed Mass update required page reload to come back to Time Reports Plus
• Fix for incorrect user / project URL in time records

As usual, you can download these updates from our members area.

If you’ve been bugged by a bunch of email notifications coming your way when you save project plans with Planning module, we finally have a solution.
We are releasing Planning Module 1.3 today. This is a minor upgrade and bug fix release. Thanks to all users for their contributions and comments (especially bug reports!)

Enhancements:

• Export the plan as a CSV / XML file
• Permissions can now be managed using Planning section in AC Admin
• Enable Save only if plan was changed.
• Can now open Planning module for a completed / paused project too

Bug Fixes:

• Notifications being sent on item reassignments (NOTE: Required update to a core AC file in “resources” module.)
• Fixes to avoid duplication of project items.
• Checklists & Pages show correctly in Calendar view now
• Ensured Activity Logs are created correctly. (Needed for Reports module)
• Dragging multiple items plan showed error in some cases – fixed
• Changing priority of tasks did not save

As usual, you can download the latest version using the same download link that you received in the original purchase confirmation email.

Feedback, comments, praises and bug reports most welcome!

We received dozens of fan mails and thank-you notes after the last major Planning Module upgrade – version 1.2. We are thrilled by customer feedback and glad that the module is really helping people plan their projects 5 times (or more) faster! Some customers even said that they bought activeCollab because of Planning module! That makes us proud!

At the same time, we received bug reports and tweak requests. And here comes another release of Planning Module! It adds few features and fixes some annoyances. We recommend you upgrade.

BTW, if you don’t like to keep upgrading modules and activeCollab yourself, we offer an annual upgrade and housekeeping service – acGarage.

Here are the changes in this version.

Enhancements

• Updated error handling during server problems. Session time out, PHP errors and others are treated distinctly now.
• Increased the width of “Recover Project” message for readability. (thanks to Jani Kiviranta)
• Now stripping invalid characters from plan before XML handling. (thanks to Brian and others)

Bug Fixes

• Fixed number of issues with notification sending. (thanks to Randy, Alexey and others)
• Start and Due dates now span full days in Gantt chart. (thanks to Franklau for reporting this)
• Top menu toggle button labels can now be translated. (thanks to Jani Kiviranta)
• IE7/8 gave “HTTP Request Error” over HTTPS (thanks to Chris)
• Updated upgrade instructions. (thanks to Anthony for pointing to confusion)

The last version (1.2) was a significant upgrade and added support for multiple projects on Gantt chart, calendar for start/due dates in Outline, an administration panel, branding removal option and many other features. Click here to review release notes of version 1.2.

How to Upgrade?

You can always download the latest version of Planning Module for activeCollab using the download link in your purchase confirmation email. If you can not find your purchase confirmation email send us the email address with which you purchased the module.We will resend the email with download link.

Upgrading is done by uninstalling the module and then installing it. First go to activeCollab Administration – Modules. Uninstall current Planning module. Then upload new version files to your server. Go back to activeCollab Administration and install Planning module. That’s all!

acGarage customers have already been upgraded with this latest release!

BTW, if you have not yet signed up for acGarage, it’s a great time to do so. We can upgrade both your activeCollab setup and Planning module in one go!

How to Buy?

If you have not yet bought the Planning Module, you can buy it now. It’s only $149.

We released version 1.2 of our most popular tool – Planning Module for activeCollab – today. This is a significant release and adds numerous enhancements and fixes important bugs.

Here’s what has changed.

Enhancements

• Supports viewing Gantt chart for multiple projects together. Click Select Projects button and check all projects you want to see. (Idea from Thomas, Andy Jones and others)
• Calendar in Outline view: Start and Due dates now sport a date picker calendar for easy date selection. Auto complete and anual entry still work too. (Idea by Randy)
• Administration Panel added: Planning module configuration can now be done from activeCollab’s administration panel.
• Category Templates from Admin: Set template to use as Ticket / Page description for each category. (Ok, this is our own idea, something that was on the wishlist from version 1!)
• Branding Removal allowed: Tick one option (Show Help) to No in Admin and the AppsMagnet branding / Help menu will be hidden. And we are not charging anything extra for this 😉 (Suggestion by Michael, Gary and others)
• Subscriber support in Level 2 items added. Also in Batch Update. A checkbox in Card view lets you subscribe all assignees. (Idea by Cyberz & Alexey)
• Batch Update: Assignees can now be added / replaced. (Original idea by Alexey)
• Open Selected Items in AC: A button in top menu under Cards View now lets you open currently selected Tickets, Pages or Checklists within activeCollab interface. This lets you make comments or further edits from original activeCollab interface. (Idea from Alexey)
• Allowed changing projects and managing settings for Read Only users.
• HTTPS Support: Planning module works well under HTTPS (if your entire activeCollab setup is under HTTPS)
• Order of Milestones in Outline can now be on dates always. Even if you reorder them. Available as an option under Admin. (Feedback by Fabienne, Alexey, William and Matt)
• Cleanups in Gantt view – hide item text in chart, added item type on tooltips
• Notifications about item updates are now saved by default and can be turned off in Admin. (Thanks to Alexey for asking the question)
• Zombie handling (parent item completed, children still open) improved.
• Plus a few more…

Bug Fixes

• Date auto complete problem with MM/DD format solved. (Reported by WillemN, Tim Swilling and Fabienne)
• Date parsing problem with 4 digit years solved. (Reported by WillemN, Tim Swilling and Fabienne)
• Quick Start guide link incorrect with friendly URLs. Fixed. (Ok, we get the credit here)
• Jump to Ticket (Tickets hacks) gave 404 error if nothing was entered. Added validation to ensure something is entered in field! (Thanks Alexey for the bug report)
• Category icon width: made all category icons 16×16. (Caught by Alexey)
• Invalid workflow status now falls back to “New”.
• Items completed by users who are now deleted caused Save to fail.

Screenshots

Here are some screenshots of these updated features.

How to Upgrade?

You can always download the latest version of Planning Module for activeCollab using the download link in your purchase confirmation email. If you can not find your purchase confirmation email send us the email address with which you purchased the module.We will resend the email with download link.

Upgrading is just like installing. First go to activeCollab Administration – Modules. Uninstall current Planning module. Then upload new version files to your server. Go back to activeCollab Administration and install Planning module. That’s all!

acGarage customers will receive their upgrade automatically over the next few days.

BTW, if you have not yet signed up for acGarage, it’s a great time to do so. We can upgrade both your activeCollab setup and Planning module in one go!

How to Buy?

If you have not yet bought the Planning Module, you can buy it now. It’s only $149.

First, thank you for your overwhelming response to Planning Module! We are thrilled by your feedback and praises!

We are also committed to making the product even better. We released a bug fix + feature enhancement update today. Here’s what’s changed from version 1.0.

Changes from v1.0 to v1.1.1

Enhancements:

• If there are unsaved changes, prompt user to save when she goes to another page
• Skip “Open” child elements with “Completed” parents when “Show Completed Items” is unchecked.
• Item positions are managed within items and not at project level

Bug Fixes:

• Tickets are always created with Private visibility
• Ticket not saving when navigating by clicking on another item in list
• Duplicate Ticket IDs created when switching type from Ticket to Page and back
• Crash if Pages or Checklists module was not active
• Show Completed option does not save state
• Focus lost after clicking on Type drop down in Outline view

Thanks to everyone who found, reported and helped us solve these issues.

A lot more is happening at AppsMagnet

We are working on a lot of things. Here is list of upcoming milestones:

• Reports Module – mockups of next version, feedback from customers
• Planning Module training videos and documentation
• (new) acHacks – Professionally supported hacks to AC, one every month, with “under-the-hood” explanations
• (new) Upgrade & Housekeeping Module – automatic AC / Extensions / Theme upgrades and automated cleanups
• (new) acJournal – weekly newsletter on new and noteworthy about activeCollab
• (new) Mylyn plugin for AC
• (new) Basecamp Importer for activeCollab