I was skeptical about money back guarantees when we started Apps Magnet a year back. Since we were selling installable software, it is easy for people to just buy one copy, ask for a refund, and continue using it.
It was difficult for me, when someone said they wanted a refund. It was difficult to hear that they were getting errors, while I wasn’t! It sunk my heart when someone said they did not find the product suitable / found it disappointing.
We do not advertise a money back assurance for any of our products. Although we provided refunds to anyone who asked for it. I did that reluctantly at the beginning.
Now I am very happy to provide refunds. I don’t know why! Probably it’s because we have received so much praise for our products, it’s easy to hear an occasional rant. Partly also because the % of people asking for refunds is very low. And it felt right to provide refunds – it was giving respect to customers.
I am happy to announce that a 30-day money back guarantee is now standard on all our products. We will update our site / promotional material to include this over the next few days.
We believe our products can provide radical productivity improvements. And we are backing it up with a money back guarantee!
Go ahead, buy one today.
And all our existing customers, thank you for your support and faith!